"Must read for those in customer support positions."amazon.com

 

Are you miserable at work every day? What are you getting out of your job? Have you seen promotion opportunities open for you? Do you have good relationships with coworkers? How often are you stressed out, even after you get home? Does feedback from your boss make you feel proud, or frustrated? Surviving Customer Service is here to help. Cut your learning curve and increase job satisfaction.

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